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AI & Technology · · 9 min read

Apple’s Surprising AI Pivot: When the Best Tech Doesn’t Always Win

In 2024, Apple partnered with OpenAI to bring ChatGPT’s advanced language model to the iPhone. Siri was set to get a GPT-4 brain transplant, and Apple proudly announced “Apple Intelligence” features powered by OpenAI on its devices.…

Originally published on LinkedIn ↗

Apple + Google: AI Partnership

In 2024, Apple partnered with OpenAI to bring ChatGPT’s advanced language model to the iPhone. Siri was set to get a GPT-4 brain transplant, and Apple proudly announced “Apple Intelligence” features powered by OpenAI on its devices. That’s why it came as a surprise when news broke that Apple is now collaborating with Google to power AI assistants on iPhones. Reports indicate Apple’s iOS code is already preparing to integrate Google’s Gemini AI engine – signaling that Apple is moving beyond its exclusive OpenAI partnership and embracing multiple AI models.

This decision turned heads in Silicon Valley. After all, Apple and Google are fierce rivals in the mobile space. Just a year ago, Apple was all-in on OpenAI’s tech; now it’s pivoting to include Google’s AI. What’s going on? Apple’s executives haven’t explicitly spelled it out yet, but we can piece together a picture from what we know.

Apple’s Perspective

Apple has always prided itself on a tightly integrated ecosystem. Every piece of tech in an iPhone or Mac is carefully tuned to work together seamlessly. From Apple’s point of view, choosing a technology partner isn’t just about raw power – it’s about how well that tech can blend into the Apple experience. By working with Google’s Gemini AI, Apple might be aiming for an assistant that feels like a natural extension of your iPhone, not a third-party add-on. There’s speculation that Apple found Google’s model easier to customize for on-device integration and more aligned with Apple’s privacy requirements. (Apple has been focusing on on-device processing and “private” cloud computation for AI, so any partner has to play by those rules.)

Apple seems intent on offering multiple AI options in its ecosystem rather than betting on a single provider. Apple reasons that different AI models have different strengths, and supporting more than one gives users and developers flexibility. An AppleInsider report noted that Apple isn’t paying OpenAI or vice versa for the initial ChatGPT integration – it’s a mutually beneficial arrangement to bring AI to millions of users. Apple even hinted that it’s talking to other LLM providers like Google to “give customers more options” down the line. In other words, Apple wants to weave generative AI into the iPhone in a way that feels native to Apple’s world, and partnering with Google as an additional option could ensure Siri and other features get smarter without losing that Apple polish.

Is Google Simply More Cost-Effective?

Of course, not everyone buys the official reasoning at face value. The more cynical take is that Apple’s pivot might simply come down to practical economics. Running advanced AI like ChatGPT for potentially hundreds of millions of iPhone users is enormously expensive. There are cloud computing costs, infrastructure, and possibly revenue-sharing to consider. Apple could be looking at Google as a partner that can deliver similar AI capabilities at a lower cost or with a business model that suits Apple’s needs better. Remember, Apple has a long history of striking deals to its financial advantage – for example, Google reportedly pays Apple the order of $20 billion a year to remain the default search on iPhones. It wouldn’t be shocking if Apple negotiated an AI deal where Google’s technology is simply a better bargain.

History Repeats

Apple’s decision to favor better integration (and possibly cost savings) over sheer technological might is not an isolated case. This pattern goes way back in tech history. Time and again, the “best” technology on paper loses out to a rival that’s more accessible, user-friendly, or affordable.

Electric Cars vs. Fuel-Powered Cars (Early 20th Century)

It might surprise you, but over a century ago electric vehicles were a serious contender for automobiles. In the early 1900s, EVs were quite popular – in 1899 and 1900, electric cars outsold gasoline cars in the U.S.. They were quiet, clean, and easy to drive (no cranking required to start!). By contrast, gas cars of the time were smelly, loud, and needed muscle to crank-start. Technologically, one could argue the electric car was the more elegant solution. So why didn’t it win? Because gasoline cars rapidly evolved to become more practical. Gas cars could go farther and faster, and as infrastructure improved (thanks to gas stations and mass production by Ford), they became much cheaper than electrics.

VHS vs. Betamax: Convenience Won the Video War

In the late 1970s and early 80s, a famous format war was waged between Sony’s Betamax and JVC’s VHS for home video supremacy. Betamax tapes and VCRs were widely regarded as better quality – Beta had sharper pictures and sound. Sony, confident in its superior tech, initially resisted making it accessible through other manufacturers. VHS, on the other hand, made a key decision to focus on what users wanted: longer recording times and affordability. Early Betamax tapes could record only 1 hour, while VHS tapes could record 2 hours, soon extended to 4-6 hours. This meant you could fit an entire movie or a couple of TV shows on one VHS tape, which was a huge convenience for consumers. JVC also licensed the VHS format liberally to other electronics makers, flooding the market with inexpensive VHS players. Consumers didn’t care that Betamax was technically better – they cared that with VHS they could record the whole movie.

Ethernet vs. Token Ring: Open and Cheap for the Win

In the 1980s, IBM pushed a networking technology called Token Ring. It was, in many ways, a technically elegant system – it avoided data collisions and could be very stable. Ethernet developed earlier at Xerox PARC and championed by DEC/Intel/Xerox and others, was more of a scrappy upstart. Early Ethernet had collision issues and wasn’t considered as “smart” as Token Ring. Many in the industry thought Token Ring’s design was superior. Yet, Ethernet won and became the standard we still use today. Why? Largely because Ethernet turned out to be good enough and way cheaper and more flexible. Token Ring networks and hardware were expensive – an adapter card could cost five times more than an Ethernet card – and IBM kept it more proprietary. Ethernet was an open standard, implemented by many vendors, and the cost dropped rapidly

Apple vs. Microsoft in the 90s:

Apple’s current moves in AI aren’t the first time it faced a “better tech vs. wider adoption” dilemma. Back in the late 80s and 90s, Apple’s Macintosh computers were widely regarded as having a superior operating system and user interface compared to Microsoft’s Windows. The Mac introduced features like a graphical interface and mouse navigation that Windows took years to catch up on. In 1990, if you were a graphic designer or educator, the Mac was the gold standard – it had a much more intuitive GUI and didn’t require dealing with command-line DOS prompts like Windows still did. Technically and UX-wise, Apple was ahead. However, Microsoft played the game differently: it licensed Windows to tons of PC manufacturers, resulting in a flood of cheap “IBM-compatible” PCs in the market. By the time Windows 95 arrived, Microsoft had closed much of the usability gap, and those Windows PCs were far more affordable than Macs . Consumers and businesses overwhelmingly went with the cheaper solution that was “good enough.”

What Does This Mean for the AI Competition?

So, what do these examples tell us about the future of AI models and who might dominate? The central lesson is that the “best” AI on technical benchmarks isn’t guaranteed to win the widest adoption. History suggests the winners will be the ones that can integrate most seamlessly into our lives and offer their services at the lowest cost (or even free). In other words, the AI that’s easiest for people to use and access will beat an AI that might be smarter but is locked behind friction or high costs.

Apple isn’t just chasing the most advanced model; it’s making sure it delivers an AI that’s ubiquitous and user-friendly for iPhone owners. Likewise, Google, which already puts Assistant on billions of devices, knows that getting AI into everyday use is more important than winning an IQ contest against ChatGPT. Cost will play a big role too: if one company can offer AI features at a much lower cost – or subsidize it via ads or other services – that solution could undercut a competitor that charges per use or requires expensive hardware.

AI is headed the same way as those earlier tech battles. “Good enough” will likely beat “great but expensive”. The AI services that dominate our daily lives a few years from now will be those that strike the right balance of quality, cost, and convenience. They’ll be the ones that anyone can use, not just the tech elite. As a result, we might see a future where, for example, Google’s AI (perhaps slightly less creatively “brilliant” than a rival) is everywhere because it’s integrated into Android phones, or where Apple’s tightly controlled AI is on every iDevice by default – making it the go-to assistant for millions by sheer presence.